Installing myMMX db

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Installing myMMX db is quite simple and straightforward.  However, with any computer setup for accessibility, you always need to prepare your computer before installation.  Please read each section below to understand these preparations.

If, for any reason, you have questions, you can always send an email to  We’ll be happy to answer any question you have.

Systm Requirements:

  • 64-bit Windows operating system
    • Windows 7 or newer
    • Administrator privileges to install
  • Java Runtime Environment
  • Webcam (built-in or USB attached)
  • Mouse (optional)
  • Microphone/Speakers/Headphones (built-in or USB) (optional)
  • Braille equipment (optional)
  • Low-vision equipment (optional)
  • A valid registered VRS account
  • You have received a user license confirmation email from Access256 Productions, LLC

Java Configuration:

myMMX db is a Java-based program and you must have Java installed on your computer before you install your videophone.  You must also enable the Java Access Bridge setting.  This will allow Java to interact with your accessibility devices.  If you do not already have Java installed on your computer, please follow these steps:

  1.  Go to Oracle’s website here
  2. In the upper left corner, you wil see Java SE and a Download button.  Click the Download button.
  3. Scroll down to down to the latest version of Java SE.
  4. Click to download Java SE JRE (X64)
  5. Accept the license agreement and install


  1. After installing Java, open your computer’s Control Panel and select Ease of Access settings.
    1. Select “Use computer without a display”
    2. Check the box next to “Enable Java Access Bridge”
    3. If you will be using JAWS, also check the “JAWSx” checkbox.
    4. If you have more than one Windows user account, the Java Access Brdige must be enabled for each user that will use myMMX db.

Note:  If you already have Java installed, sometimes updating Java breaks the Access Bridge.  If your braille display does not see any information, it may be best to re-download a fresh copy of JRE and re-install Java.

Low-Vision (optional):

myMMX db comes with many features to improve low-vision accessibility.  However, some users may prefer to also use screen enhancement software, such as ZoomText.  We officially tested with ZoomText, however most screen enhancement software, such as the built-in Windows Magnifier should work well.

A mouse, trackpad, or touchscreen may also be beneficial to allow the user to navigate the videophone.

Braille (optional):

If you prefer to interact with myMMX db using a braille display, you will need the following:

  • JAWS screen reader from Freedom Scientific
  • Any braille display that is compatible with JAWS screen reader
  • Driver for your display to connect to JAWS.  (Please consult your braille display manufactuer for driver setup instructions.)
  • Java Access Bridge must be enabled.  (see Java section above.)

Audio (optional):

myMMX db supports direct voice communication to an interpreter or when making point-to-point calls to another videophone user.  If desired, you will need a microphone and speakers.  This may be already built-in to your computer or you may need to attach external devices.   For privacy, some users prefer to use a headset that has a built in microphone.

Additionally, some users prefer to hear JAWS in speech mode, rather than in braille mode.  This is useful because you can control the speech characteristics more easily than a human voice.  Consult your JAWS user guide for audio speech quality.

VRS Account:

You must have a valid account from Global VRS in order to use myMMX db.  Registration is free.  You may either  register online via Global VRS website or if you may choose to download the form from our Support page and email/fax it to Global Registration.

User License:

Each user must have a valid user license to use myMMX db.  If you have completed the process of obtaining this software, you will receive an email from Access256 Productions, LLC that grants you a user license.

Installing myMMX db:

Once you have verified that your computer is ready with the above overview, it is time to actually install your new videophone.  Follow these simple steps:

  1. Download the latest myMMX db software here.  (The file is called myMMXdb_install.exe.)
  2. Run the software you just downloaded and follow the instructions in the dialog box.
  3. (Optional) If you are using JAWS, open Windows File Explorer and go to C:\Program Files\nwise\mymmxdb.
  4. Scroll down to JawsScript_1.2 and right-click it to select “Run as Administrator. (In JAWS, you ht-click by pressing Shift + F10.)
  5. You are done!  Perform a happy dance!

Note:  Braille displays will not be able to see myMMX db until the JawsScript1.2 program is run.

Starting/Stopping myMMX db:

To start myMMX db, you can either click the icon on your desktop, or open a search box by pressing the Windows Key on your keyboard and typing mymmxdb, then press the Enter key.

You will be prompted with a login screen.  Refer to the registration email sent to you by Global VRS for your personal login credentials.

To close myMMX db, simply press Alt + F4.

Quick Start:

We encourage you to visit our support page to read full documentation on how to use myMMX db.  There is a Settings Guide and Shortcuts Guide as a handy reference.  However, if you can’t wait and want to make your first call, here are some quick steps to navigate using your keyboard:

  • F1: Go to home page to dial a number.
  • F2: Go to Contacts/Address Book
  • F3: View your call history
  • F4: View missed calls and messages.
  • F5:  View program settings
  • F9: Hang up a call.

If you have any questions, we’re here for you!  Send an email to

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